“Good design is actually a lot harder to notice than poor design, in part because good designs fit our needs so well that the design is invisible”

-  Don Norman

Design Insights

Review and refresh

Maintaining purpose and outcomes in changing times is hard. Let me “look under the hood” by gathering stakeholder feedback or reviewing operational processes and recommend enhancements to sustain your efforts.

AVailable Solutions

  • Independent outcomes review of existing program or services

  • Market analysis for understanding forces impacting existing efforts

build from scratch

It can be hard to know where to start when you know you have an opportunity to build something. Let’s use proven methods to understand who and what you are designing for and put a plan in place to build a sustainable solution.

AVailable solution

  • Design Process:

    • Stakeholder Discovery

    • Purpose Definition

    • Logic Modeling

    • Activity Mapping

    • Experience Design

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Strategic Support